Ever dreamt of a Hello Kitty-inspired home? Rainbow Lab Creation Pte Ltd can help you! Rainbow Lab is a trading & lifestyle services company with a focus on online Hello Kitty sales.
Owner Ervinna Neo turned to a self-storage unit at Lock+Store Serangoon North because her house could no longer hold her Hello Kitty inventory. She chose Lock+Store due to the reliability of the company and the affordable rates.
She has been using the self-storage space since Jan 2015. She loves the flexibility of going there anytime she wants, and the bulk parcel drop-off service by SingPost is located within the same building. She can retrieve the goods from her storage unit and mail them to her buyers straightaway. As a result her clients have given her feedback that she provides efficient service. Rainbow Lab retails their products on Carousell.
You too can kickstart your eCommerce business with Lock+Store! Call 1800-3703737 or log in to www.lockandstore.com for our innovative self-storage solutions and attractive New Year discounts!
Featuring Lock+Store Chai Chee in Jonathan Meur’s first-ever music video “Toy Hearts”!
Name: John Lai
Designation: Leasing Manager
Please describe your job scope:
. Responsible for facility sales including warehouse revenue
. Response to enquiries, including web enquiry, walk-in enquiry & phone enquiry
. Show prospects our facility and the storage areas
Besides self storage, I am also responsible for warehousing at Chai Chee.
What do you like most about your role at Lock+Store?
Sharing information with potential customers when showing our facilities. This includes finding out more about the customer’s profile and why they require our services, inviting them to contribute their feedback about our facility, and understanding the nature of their business, etc.
Name one experience at Lock+Store that makes you smile when you think about it:
Helping a customer load the items onto the trolley and pushing it to the storage area. I feel satisfied when I go the extra mile for our customers.
In your opinion, what’s the typical profile of the storers at your facility?
A mix of both personal and business storers. Personal storers are those whose houses are undergoing renovation, those waiting for their new house to TOP, hobbyists, those with excess household items, etc. Business storers store their inventory, office documents and office equipment with us.
Ms Helen Ng, CEO of Lock+Store
Asia’s foremost industry body for the business of self- storage, Self-Storage Association Asia, hosted their first Self Storage Expo Asia 2015 in Tokyo, Japan from May 13-15, 2015. Global guests and speakers united to share their extensive knowledge about today’s most lucrative alternative investment in the region most poised for opportunity and growth.
The topics were Asia-focused, taking into account what the industry has learnt about self- storage growth in other parts of the world and what obstacles countries in Asia may face. Special emphasis was given to the Singapore and Hong Kong markets on which Lock+Store CEO Helen Ng spoke.
Ms Ng who is also the Deputy Chair of the SSAA said, “This is an exciting period with tremendous growth opportunities for self-storage in Asia. Land scarcity coupled with rising affluence and a strong demand base comprising middle-income families, a sizeable expat population and thriving SMEs (Small and Medium Enterprises) will fuel the demand for self-storage services in key markets like Singapore and Hong Kong. Currently the penetration rate is only about 0.3 sf/person in both countries, which is significantly lower than that in more established markets such as the US and Australia. There is much room for growth. The Expo is positive for the healthy and strong growth of the industry and community, and provides a dynamic platform for industry players to get up-to-date information, business opportunities and network under one roof.”
The opportunity to learn and grow was a big theme throughout the three days. “The numbers speak for themselves and yes, the industry in Asia is teeming with opportunities for suppliers and facility owners. While Singapore may not reach 7.8 sf/person of self storage like in the US, the amalgamation of a consumer driven society and continually smaller apartments – as well as only 0.3 sf/person of self storage – means that Singapore and Hong Kong, and the rest of Asia for that matter, is poised for growth in this industry,” Ms Ng emphasised.